Please contact us as soon as you have found a fault with the product.
Do not continue to use the product as this might void the warranty, we understand if you have no choice to continue to use the item out field.
By law we do require proof of purchase to assess items under warranty.
Items will only be assessed if they are clean and hygienic for our staff to handle them under the OHS act. If an item is not clean on arrival we may refuse to fix it or you may be charged a cleaning fee of $45.00.
We will endeavour to fix or replace as soon as possible if it’s covered under warranty.
Warranties generally cover manufacturing defaults and workmanship and do don’t cover misuse or inappropriate use, wear and tear.
Warranties lengths do vary for different products; please contact us to find these out.